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  3. Returns & Refunds

Completed Orders

  • Why has my order been cancelled?
  • Why have I been refunded for an item instead of it being exchanged?
  • My bank is showing two charges for my order
  • I'm missing item(s) from my order
  • Can I return an item?
  • I have a faulty item. How do I return it?
  • My order has been cancelled, but it appears that I have still been charged?
  • Extended Christmas Returns Policy